Version 1.0
Date: 14 July 2026
1 Who we are
The webshop nightskyoptics.eu is operated by the following company.
- Company name: NightSkyOptics BV
- Trade name: NightSkyOptics
- Registered office: Mariakerksesteenweg 114/C, 9031 Ghent, Belgium
- Company number: 1035.688.497
- VAT number: BE 1035.688.497
2 How to contact us
- Email: info@nightskyoptics.eu
- Telephone:
- Support hours:
We aim to answer every message within two working days.
3 Our terms and policies
Every purchase on our webshop is governed by our Terms and Conditions. The following documents supplement them and are available on the webshop: [TV1.1]
- The Shipping Policy
- The Return Policy
- The Warranty and Support Policy
- The Preorder Policy
- The Privacy Policy
- The Cookie Policy
- The Safety, Risk and Control Measures Policy
- The Accessibility Statement.
4 Complaints and disputes
Do you have a complaint? Contact us first at info@nightskyoptics.eu. We aim to find a fair solution together with you. If we do not work it out, consumers living in Belgium can turn to the Consumer Mediation Service (Consumentenombudsdienst), North Gate II, Koning Albert II laan 8, 1000 Brussels, mediationconsommateur.be. Consumers in other EU countries can contact their national European Consumer Centre through eccnet.eu.